Exceptional customer service: Communication 2.0 for the BFSI industry

The status quo of BFSI customer communication

  • Outsource customer support center and have no visibility into customer communication
  • Little to no engagement during the customer lifecycle journey
  • Do basic personalisation
  • Have scattered customer interactions
  • Are pained by the disadvantages of traditional communication systems
  • No feedback from the customers
  • Unprepared for the challenges that come with millennial customers

Customer experience as a competitive battleground

The answer is cloud telephony

Customer acquisition with cloud telephony

Improved customer engagement

Boosts customer retention

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Exotel — Asia’s leading cloud telephony company

Exotel — Asia’s leading cloud telephony company

We make customer communication simple & efficient for enterprises in India & SEA. Follow us for stories on building a profitable startup http://exotel.com