Exotel — Leading Connected Conversation Platform – Medium

Exotel — Leading Connected Conversation Platform

Exotel — Leading Connected Conversation Platform

Enhance CX with the Power of AI and Automation

Enterprise contact centers play a crucial role in delivering exceptional customer experiences. They handle various tasks, including…

2 min readNov 9, 2023

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Exotel — Leading Connected Conversation Platform

Transform Customer Connections and Experience the Power of Omnichannel Customer Experience

Connected customer conversations and omnichannel experiences have become pivotal in delivering exceptional customer service. In today’s…

2 min readOct 19, 2023

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Exotel — Leading Connected Conversation Platform

Call Center or Contact Center: What works Better for your Business?

In customer service, two terms often find themselves in the spotlight: call center and contact center. In comparison, they might sound…

2 min readOct 11, 2023

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Exotel — Leading Connected Conversation Platform

8 Steps Guide to Seamless Connected Conversations

In today’s fiercely competitive business world, delivering exceptional customer experiences is absolutely crucial. At the heart of this…

2 min readOct 5, 2023

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Exotel — Leading Connected Conversation Platform

A Guide to Create Customer Loyalty through Personalized Experiences

Cultivating customer loyalty has become paramount in today’s business landscape, and personalized interactions are the linchpin to…

2 min readSep 21, 2023

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Exotel — Leading Connected Conversation Platform

Redefining Customer Experience: The Impact of Generative AI

From its modest inception in the mid-20th century, AI has undergone an exponential leap in development, with groundbreaking advancements…

2 min readSep 12, 2023

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Exotel — Leading Connected Conversation Platform

Enhancing Customer Experience with Emotional Intelligence: Connecting on a Deeper Level

In today’s fast-paced world, where choices abound and attention spans are fleeting, businesses need more than satisfactory service to stand…

2 min readAug 28, 2023

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Exotel — Leading Connected Conversation Platform

The Power of Omnichannel: Transforming Customer Service Experience

In an ideal world, every customer service center aims to meet the needs of 100% of its customers. However, achieving this goal is a…

3 min readAug 24, 2023

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Exotel — Leading Connected Conversation Platform

Revolutionizing Customer Engagement: Omnichannel Contact Center Guide for 2023

The paradigm of choice between the two has evolved in the current landscape shaped by the dynamic interplay between consumer behavior and…

4 min readAug 18, 2023

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Exotel — Leading Connected Conversation Platform

ChatGPT 4: Redefining the AI Landscape

Have you ever engaged in a conversation with a chatbot that felt remarkably human-like?

4 min readAug 10, 2023

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Exotel — Leading Connected Conversation Platform

Exotel — Leading Connected Conversation Platform

Exotel is a customer conversation platform that believes in the power of exceptional customer experience.

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